FAQ

Welcome to the Extracta.ai FAQ page! Here, you'll find answers to some of the most common questions about our Document Parsing API, how to use it, and what you can expect. If your question isn't answered here, please don't hesitate to contact us.

What is Extracta.ai?

Extracta.ai is a cutting-edge technology platform that specialises in extracting structured data from any type of document (like CVs and invoices). Our service is designed to automate workflows, replace manual data processing, and enhance efficiency across various industries.

What types of documents can we process?

We can process a wide range of documents both structured and unstructured, including PDFs, Word documents, text files, and scanned images (PNG, JPG) using OCR technology where necessary.

Is our platform GDPR compliant?

Absolutely. Both our web platform and API are fully GDPR compliant. We prioritize data privacy and security in all our operations.

Can it be integrated into existing systems?

Yes, Extracta.ai is designed for seamless integration. You can connect our service to your existing software and workflows through our API. Additionally, in the future we plan to offer deployment on local systems for enhanced data privacy.

How do we differ from our competitors?

Unlike competitors that rely on predefined templates and models, Extracta.ai uses fine-tuned LLMs to extract data from any document without prior training, offering up to 99% accuracy. This allows for greater flexibility and faster implementation at lower costs.

What pricing models do we offer?

We offer our solution on a Pay-per-request basis, ensuring flexibility and scalability for our clients. We also provide a free trial to test our platform before committing.

Where can I find technical support or have other questions answered?

Our dedicated support team is available to assist you with any technical queries or further information. Please reach out to us through our website's contact form or support chat. Also, feel free to check our tutorials and documentation.

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